Privacy Policy

1. Introduction

Bomoh Pokok (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

2. Information We Collect

2.1 Personal Information
We collect personal details you provide when requesting a quote or booking a service, such as your name, phone number, email address, physical address, and any notes about your property or project.

2.2 Usage Data
We gather non-identifying information like IP addresses, browser type, device information, and pages visited to analyse and improve our website.

2.3 Cookies
Our site uses cookies and similar technologies to enhance your experience, remember preferences, and gather usage statistics. You may disable cookies in your browser settings, though some features might not function properly.

3. How We Use Your Information

• To provide and manage tree cutting, trimming, stump grinding, landscaping and related services.
• To respond to enquiries, send quotes, schedule appointments and notify you about service updates.
• To improve our website, services and customer support.
• To send promotional emails or newsletters if you’ve opted in (you can unsubscribe at any time).

4. Data Sharing

We do not sell or rent your personal data. We may share information with:

• Service providers who assist us with payment processing, IT support, marketing or administrative functions—only as necessary for their services.
• Legal authorities when required by law or to protect our rights and customers.

5. Data Security

We use technical and organisational measures to safeguard your information against unauthorised access, alteration, or destruction. However, no system can be 100% secure; use our services at your own risk.

6. Your Rights

You may:

• Request a copy of the personal data we hold about you.
• Ask us to correct or delete your personal information.
• Withdraw your consent for marketing communications.

To exercise these rights, contact us at the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated effective date. Continued use of the website and services indicates acceptance of the changes.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

• Phone/WhatsApp: +60 [Your Business Number]
• Email: info@bomohpokok.my
• Address: No. 27, Jalan Setia Indah U13/12, Setia Alam 40170, Shah Alam, Selangor