Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your use of the Bomoh Pokok website and all services we provide. By accessing our site or hiring us, you accept these Terms in full. If you do not agree, please do not use our services.

2. Services We Provide

We offer tree cutting, trimming, stump grinding, emergency tree removal, landscaping, tree planting and lawn maintenance services across Malaysia. All work is carried out by certified and insured professionals according to industry best practices.

3. User Responsibilities

• Provide accurate information about your property and service needs.
• Ensure safe access to the work site and disclose any known hazards, such as underground utilities or pets.
• Refrain from misusing our website (e.g., hacking, distributing malware, spamming).

4. Quotes, Appointments and Cancellations

• Written quotes are free and valid for 30 days unless otherwise stated.
• Once you accept a quote, any changes to the job scope may result in a revised price.
• We appreciate at least 24 hours’ notice for rescheduling or cancellations. Late cancellations may incur a fee to cover costs already incurred.

5. Payment Terms

• Payment methods include bank transfer, credit card, or other methods specified on your invoice.
• Deposits may be required for larger projects; the balance is due upon completion unless otherwise agreed.
• Late payments may be subject to reasonable interest charges as allowed by law.

6. Intellectual Property

All content on our website (text, graphics, logos, photos) is owned by Bomoh Pokok or our licensors. You may not copy, reproduce, distribute or create derivative works without our express permission.

7. Disclaimer and Limitation of Liability

Our services are provided with reasonable skill and care. However, we do not warrant that our website will always be available or free from errors. Bomoh Pokok is not liable for indirect, incidental or consequential damages arising from your use of our site or services, except where prohibited by law. We are not responsible for damage to hidden subsurface structures (e.g., buried pipes) unless we were negligent.

8. Indemnification

You agree to indemnify and hold Bomoh Pokok and its employees harmless from any claims, liabilities or expenses arising from your breach of these Terms or misuse of our services.

9. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes shall be resolved in Malaysian courts, subject to any mandatory consumer protections.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will take effect once posted on this page. Continued use of our website and services after changes are made constitutes acceptance of the updated Terms.

11. Contact Information

For questions or concerns regarding these Terms, please reach us at:

• Phone/WhatsApp: +60 [Your Business Number]
• Email: info@bomohpokok.my
• Address: No. 27, Jalan Setia Indah U13/12, Setia Alam 40170, Shah Alam, Selangor